Frequently asked questions about travelling to Morocco

Spring (March to May) and autumn (September to November) are usually the most pleasant times to travel round the country, with mild temperatures in the cities and in the desert. In summer it's very hot inland and in the Sahara, although the Atlantic coast is cooler. In winter the days are mild, but nights in the desert and the Atlas can be very cold. We'll help you adapt the route to your dates.

It depends on what you want to see. With 3 days you can do a route from Marrakech to the Merzouga desert, although it means many hours on the road. With 7 or 8 days you can combine the desert with imperial cities such as Fez and Marrakech at a more comfortable pace. With 10 days or more you can add Chefchaouen, the coast or the Atlas. We always suggest a realistic route for the days you have.

On a private trip the vehicle, the driver and the guide are just for you and the people travelling with you, and you can adjust times, stops and accommodation to suit you. On a group tour you share the route with travellers from other countries, with a fixed itinerary and fixed dates, and the cost is lower because it's split between everyone. Both options come with Spanish-speaking guides or drivers.

Yes. The itineraries on our website are a base you can book as they are or change. You can add or remove days, change the start or end city, choose another category of accommodation or add activities such as a balloon flight or a quad ride. Tell us what you'd like to change and we'll send you an updated proposal with the corresponding price.

Yes. We organise family trips at a gentler pace, with shorter driving stages and activities planned with younger children in mind, such as camel rides or visits to gardens and markets. If you're travelling with children, tell us their ages when you ask for a quote so we can choose accommodation with family rooms and have the child seats you need ready in the vehicle.

First you tell us your idea through the contact form, by email or on WhatsApp. We send you a detailed proposal and adjust it with you until you're happy with it. To confirm the booking we ask for a deposit and some details about the travellers. You then receive a booking summary with the itinerary, what's included, the terms and a contact number for the trip.

To confirm your trip we ask for a deposit of 15% of the total price, which is deducted from the total. The rest is paid on the first day of the trip, unless your proposal says otherwise. We also recommend reading our terms and conditions before you confirm.

The 15% deposit is paid when you book, by PayPal, card or bank transfer. The rest is paid on the first day of the trip in cash or by bank transfer, with no surcharge. If you prefer to pay the rest by PayPal or card you can, with a 5% surcharge. Always keep the receipt for each payment.

Let us know in writing as soon as possible. Private tours and day trips can be cancelled free of charge up to 48 hours before the start, and group tours up to 10 days before departure: in both cases we refund the full deposit. If you cancel later, the deposit is not refunded. For last-minute problems we recommend travel insurance with cancellation cover.

Yes, our prices are in euros (€) per person and depend on the number of travellers, the season and the accommodation category. Each trip lists what is included, such as transport, the driver or guide, accommodation and certain meals, and what isn't, such as flights, optional monument entry fees, drinks or tips. We confirm it in writing in your proposal.

Yes. We work with Spanish-speaking guides and drivers, so you can communicate in Spanish throughout the trip. On some city visits, such as the medina in Fez or Marrakech, a local guide who specialises in that place will go with you. If someone in your group needs a guide in another language, tell us when you book and we'll look into it.

Morocco is a Muslim country and, although the tourist cities are fairly relaxed, we recommend comfortable, modest clothing that covers shoulders and knees, especially when visiting villages, rural areas and religious sites. Pack layers, because temperatures change a lot between day and night, a scarf that works against both sun and dust, and comfortable shoes for walking in the medinas.

The local currency is the Moroccan dirham (MAD). The usual approach is to change money or withdraw it from cash machines once you're in the country, as it's hard to get hold of outside Morocco. In cities and hotels you can often pay by card, but in markets, small shops and rural areas you nearly always pay in cash. We recommend carrying some cash in dirhams for tips and small purchases.

Tipping is very common in Morocco, although it isn't compulsory. It's usual to leave something in restaurants, for hotel porters and for the people who help you at the desert camp. With guides and drivers, the tip is voluntary and depends on how happy you are with the service. If you're unsure about rough amounts, ask us and we'll give you a guide figure.

Most hotels and riads have wifi, although the quality varies, especially in the mountains and in the desert. If you need to stay connected, a practical option is to buy a local SIM card with data when you arrive, available at airports and phone operators' shops, or to activate roaming or an eSIM before you travel. On some stretches of road the signal can be patchy.

You'll reach the Merzouga dunes in the afternoon and normally ride the last stretch by camel as the sun goes down. At the camp the tents, dinner and, often, traditional music round the fire are waiting for you. The starry sky is one of the high points of the trip. Comforts such as a private bathroom in the tent depend on the camp category you choose.

The camel ride is a calm activity suitable for most people, including children with an adult. The camels are led on foot by local people who know the dunes well. Getting on and off takes a bit of balance, so it's best to follow the guide's instructions. If you have back or mobility problems, let us know and we'll offer alternatives, such as reaching the camp by 4x4.

We recommend a small backpack with what you need for one night, as large luggage usually stays in the vehicle. Include warm clothes, because nights can be cold even in spring and autumn, sunscreen, sunglasses, a scarf for the wind and sand, a torch or head torch, wet wipes and comfortable shoes. A power bank is also handy for charging your phone.

In the Erg Chebbi dunes there are camps in different categories. Standard camps have simple tents and shared or basic bathrooms, while luxury camps have larger tents, comfortable beds and a private bathroom. We explain the differences in your proposal and help you choose according to your budget and what matters most to you for that night.

Yes, but you need to be prepared. In summer daytime temperatures are very high, so we adjust the timings to avoid the hottest hours and make the most of sunrise and sunset. In winter the days are usually pleasant, but the nights can be very cold, so warm clothing is important. Whatever the season, we give you advice based on your dates.

Citizens of Spain and of several Latin American countries, such as Mexico, Argentina, Chile and Peru, don't usually need a visa for tourist stays of up to 90 days. Other nationalities may need one or have to apply for an electronic authorisation. Requirements change over time, so always check with official sources before you travel, such as the Moroccan consulate or embassy in your country.

To enter Morocco you need a passport that is valid for your whole stay. We recommend it has at least six months' validity from the date of entry and a few blank pages, as some airlines and authorities may require this. Also check that the details match those on your plane ticket. Always verify with official sources before you travel.

Morocco welcomes millions of tourists every year and, in general, you can travel around it without worry. As in any country, it's sensible to take basic precautions: keep an eye on your belongings in crowded areas, avoid showing valuables and use reliable transport. Travelling with a local guide and driver helps you get around more safely. Also check your own country's official travel advice before you go.

We strongly recommend taking out travel insurance that covers medical assistance, repatriation, luggage and, if possible, cancellation for justified reasons. Check that it covers the activities you're planning, such as camel rides, quad rides or balloon flights. Keeping the policy and the assistance phone number to hand will give you peace of mind for the whole trip.